Empower the community; empower yourself

 

Housing Partnership Inc. is a Kentucky-based nonprofit corporation. Our mission is to create, sustain and promote access to affordable housing opportunities of choice. We are looking for people who are passionate and proud of the work they do. At HPI, you can build a career with the knowledge that you are making a difference in the Louisville community.

What we do:

We are a non-profit real estate development organization that creates affordable housing opportunities to encourage family stability and support and empower our community.

 

  • Property and asset management
  • Real estate development
  • Single family home sales
  • Homebuyer education
  • Financial counseling
  • Partner with other nonprofit agencies

 


 

What makes us different:

We know that employees are our greatest asset and we strive for an environment of continuous improvement and professional growth for our team members.

 

  • Paid time-off holidays, including Oaks Day and Good Friday.
  • Salary continuation with up to 80% of salary for emergency leaves.
  • The opportunities for advancement are unlimited at HPI.
  • We created 82 new homeowners in the year 2017.
  • HPI is proud to be an Equal Opportunity Employer.
  • As a non-profit, we put what we make right back into the local community.
  • HPI currently owns and manages 1,300 units of affordable rental housing.
  • A one stop shop for families looking for affordable housing in our community.
  • HPI provides services to families in need of financial planning, home ownership readiness courses, or resident services.
  • We encourage unconventional solutions, we want you to be yourself and bring your ideas to the table. Your ideas and observations matter.

We Are Hiring

The Housing Partnership is a non-profit real estate development organization dedicated to creating, sustaining and promoting access to affordable housing of choice. We have a strong focus on building stable communities by providing financial education for a future community of homeowners.

 

POSITION SUMMARY:

This position is non-supervisory and reports to the Senior Property Manager. This position has authority, responsibility, and accountability to plan, implement and monitor operations, profitability, quality service, marketing and resident relations of the property, while protecting the company investment. Works with administrative division staff, other site managers, other management company employees, outside vendors and service providers.

 

RESPONSIBILITIES:

    1. Daily activities include: prioritize service requests, make-ready units and construction projects. Manage the inventory system in conjunction with maintenance in order to keep units ready for move in condition.
    2. Responsibility of fiscal budgetary compliance to approved operation budgets, including maintain a budget control log and reviews financial statements monthly. Achieve budget goals regarding occupancy, expenses, etc. Review monthly income and expense reports and report on any variance from budget. Negotiate for supplies and services with vendors and contractors to achieve best possible prices. Obtain purchase orders per policy and advises supervisor of any expense overages. Ensure all invoices are processed/posted on a daily basis per company standards. Maintain cash receipt journal, daily and monthly reports.
    3. Compliance with management company personnel and operations policy and procedures and compliance to company standards. Stay abreast of current policies and guidelines, maintain policy manual as changes are effected, review and monitor policies with employees to ensure compliance. Inspect property daily to ensure quality presentation of the community. Maintain resident relations, deal with complaints and problems relating to service and lease provisions.
      • Ensure timely submission of all reports per standard.
      • Process and select new residents in accordance with the management company’s Statement of Rental Policy.
      • Maintain records and resident files in an orderly and up-to-date manner to comply with all HUD and/or LIHTC rules and regulations.
      • Collect rent, maintain account records, and make bank deposits.
      • Prepare legal action for eviction when necessary.
      •  May be requested to review files from other properties as directed by supervisor.
      •  Oversee HUD REAC and/or LIHTC service agencies inspections including preparation for, and corrections to deficiencies noted on report.
    4. Provide effective marketing and communications, including advising management of pertinent issues as related to the community, market, or other respective issues. Prepare advertising and marketing plan for the development. Show and lease apartments, handle telephone inquiries. Conduct periodic market surveys. Collaborate with supervisor to assess changes in rental market through analysis of customer traffic and rental records.
    5. Plan, promote and implement effective Resident Retention program. Communicate with residents through monthly newsletters, monthly community activities, regular resident recognition, follow-up on service requests (10% per week) and continual promotion of resident services. budget preparation, and annual property inspection for same. Organize and direct the Lease Renewal program by contacting resident at least 30 days in advance to schedule appointment for home visit, review of “gift” options and signature on renewal lease. Perform effective quarterly apartment inspections of each unit, including Home Visits with each renewal lease.

REQUIREMENTS:

      • High school diploma/GED with two to four years of demonstrated success as an assistant or property manager in previous work or customer service and sales. Must have reliable vehicle to perform various management tasks and errands, including daily bank deposits.
      • A combination of education, training, and experience may be substituted when competency in the role is demonstrated.  Successful performance on pre-employment tests is required.
      • Reasonable accommodations may be made to those who are able to perform the essential duties of the job.  The incumbent must be able to pass any required drug test and new hire physical examination.

WORKING CONDITIONS:

Typically works a standard work week but may be called to work after hours during emergencies. Travel maybe required to accommodate client and organizational needs, including professional development training.

 

BENEFITS:

      • Competitive salaries
      • Health insurance
      • Paid vacation days
      • Paid holidays
      • Opportunities for advancement
      • Volunteer opportunities

HPI reserves the right to change this job description as needed.

 

MORE ABOUT HPI:

We are a Kentucky based non-profit organization whose mission is to create, sustain and promote access to affordable housing. We actively engage in property management, real estate development, single family home sales, homebuyer education and financial counseling.

 

We strive to strengthen neighborhoods and improve lives through education, preservation and providing access to affordable housing of choice. We help our clients build financial stability while creating quality housing opportunities for everyone, with a goal of building healthy and balanced neighborhoods.

 

While headquartered locally, we are a growing organization with ties to national associations of like-minded non-profit organizations sharing a common purpose. Together, we work to promote affordable housing nationally and are viewed as thought leaders in the real estate industry.

 

Apply Now

The Housing Partnership is a non-profit real estate development organization dedicated to creating, sustaining and promoting access to affordable housing of choice. We have a strong focus on building stable communities by providing financial education for a future community of homeowners.

 

POSITION SUMMARY:

Successful applicants for the Senior Property Manager position will utilize management skills to train, support and empower the on-site team to reach their goals and the goals of our property. This position has the responsibility for overall property management, including operations, resident relations, profitability, and customer service. The Senior Property Manager will also work with company management, other site managers and other company employees to identify ways to improve their specific property and the HPI organization at large, focusing on opportunities such as community outreach, property profitability and resident participation in financial classes.

 

RESPONSIBILITIES:

      1. Schedule, supervise and direct the daily activities of all on-site staff. Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among staff members. Prioritize and manage daily activities for all on-site staff. Provide training, coaching and complete yearly performance appraisals.
      2. Profit and loss responsibility for property, including creation of and compliance to approved operations budget, annual property inspection, and goals regarding occupancy, expenses, etc. Maintain a budget control log, reviewing and reporting monthly. Also responsible for vendor negotiations, writing purchase orders, and ensuring invoices are posted on a daily basis, as well as, maintaining a cash receipt journal for daily and monthly reporting.
      3. Manage resident relations, including daily property inspection and maintaining open communications with current and future residents, understanding their needs. Show and lease apartments. Onboard new residents, maintain resident files and records in compliance with HUD and/or LIHTC, and manage inspections by service agencies. Collect, record and deposit rent payments and manage legal action for eviction if necessary.
      4. Responsible for marketing and communications for the community, including a yearly advertising recommendation.
      5. Plan, promote and implement an effective Resident Retention program, including monthly newsletters, community activities and resident recognitions.

 

REQUIREMENTS:

      • A bachelor’s degree with two years demonstrated success as an assistant or property manager.
      • A combination of education, training, and experience may be substituted when competency in the role is demonstrated.  Successful performance on pre-employment tests is required.
      • Reasonable accommodations may be made to those who are able to perform the essential duties of the job.  The incumbent must be able to pass any required drug test and new hire physical examination.

WORKING CONDITIONS:

Typically works a standard work week but may be called to work after hours during emergencies. This is a physically activity position, which includes walking the property, climbing up to four flights of stairs to complete physical inspections, deliver resident communications, and show apartments.

 

BENEFITS:

      • Competitive salaries
      • Health insurance
      • Paid vacation days
      • Paid holidays
      • Opportunities for advancement
      • Volunteer opportunities

HPI reserves the right to change this job description as needed.

 

MORE ABOUT HPI:

We are a Kentucky based non-profit organization whose mission is to create, sustain and promote access to affordable housing. We actively engage in property management, real estate development, single family home sales, homebuyer education and financial counseling.

 

We strive to strengthen neighborhoods and improve lives through education, preservation and providing access to affordable housing of choice. We help our clients build financial stability while creating quality housing opportunities for everyone, with a goal of building healthy and balanced neighborhoods.

 

While headquartered locally, we are a growing organization with ties to national associations of like-minded non-profit organizations sharing a common purpose. Together, we work to promote affordable housing nationally and are viewed as thought leaders in the real estate industry.

 

Apply Now

The Housing Partnership is a non-profit real estate development organization dedicated to creating, sustaining and promoting access to affordable housing of choice. We have a strong focus on building stable communities by providing financial education for a future community of homeowners.

 

POSITION SUMMARY:

Responsible for performing HVAC work and maintaining the proper condition and appearance of the site. Organize, coordinate and manage the overall maintenance programs including exterior property appearance, timely work order service, quality make-ready program, and cost-effective inventory control of the property. May be required to work on short notice and on call schedule.

 

RESPONSIBILITIES:

  1. Diagnose and perform HVAC, minor and routine maintenance/repair in a timely and professional manner.
  2. Assure all service requests are completed on a daily basis.
  3. Accurately document work performed on service request, including parts and return to supervisor by end of day.
  4. Complete renewal service requests in the same timely fashion.
  5. Follow-up on completed service requests to ensure satisfaction.
  6. Follow-up on incomplete service requests.
  7. Promote good public relations with residents, co-workers, and company staff through great “people” attitude and resident trust.
  8. Always display a friendly and courteous attitude towards residents and other employees.
  9. Inspect vacated apartments and complete make-ready checklist. Inform supervisor and site manager of needed services and repairs.
  10. Routinely perform duties to restore apartments to “make ready” status.
  11. Re-inspect vacant apartments after completed make-ready to determine quality of work performed.
  12. Ensure adequate number of make ready units are available and that the products are up to company standards.
  13. Coordinate status of make-readies with supervisor.
  14. Complete special projects that are assigned and prioritized by the supervisor.
  15. Inspect exterior of the property.
  16. Perform building and common area upkeep on a daily basis in accordance with company standards.
  17. Assist in keeping grounds neat and free of litter.
  18. Assist with the tenant improvements as required.
  19. Schedule make-ready employees as necessary.
  20. Complete or oversee the completion of preventative maintenance.
  21. Maintain accurate records and provide resident training as required.
  22. Order parts and supplies and maintain inventory, utilizing inventory system.
  23. Maintain shop appearance to standards to facilitate quick assessment of supply inventory.
  24. Maintain proper equipment, and equipment inventory to ensure warranty compliance.
  25. Obtain bids and negotiate prices, as necessary, with vendors and contractors.
  26. Coordinate delivery and work schedules with vendors, contractors and Property Manager.
  27. Perform effective emergency maintenance (after hours) as required and on call schedule.
  28. Coordinate maintenance objectives with the Property Manager daily.
  29. Perform, and report on, all work according to the safety standards of the company, OSHA and health codes.
  30. Perform work area clean-up on a weekly basis.
  31. Perform HVAC trouble calls and complete HVAC repairs.

WORKING CONDITIONS:

Work is performed at various properties. Typically works a normal workweek but may be called to work on short notice. Overtime may be needed for emergencies and work can be stressful when dealing with residents.

 

BENEFITS:

      • Competitive salaries
      • Health insurance
      • Paid vacation days
      • Paid holidays
      • Opportunities for advancement
      • Volunteer opportunities

EFFORT:

Extensive mobility is required including walking, climbing, reaching, stretching, bending, crouching, crawling. Ability to lift 100 lbs. is necessary for installation and removal of appliances. Ability to operate power hand tools to make repairs. Ability to drive to and from job sites. Tolerance to all extremes of hot and cold weather, snow, ice and humidity.

 

MACHINES, TOOLS, EQUIPMENT:

Must provide own basic tools, or be willing to obtain the required hand tools (see “Minimum Required Hand Tools” list). Must be knowledgeable and skilled in the safe use and maintenance of the following:
 

  • Hand tools: Various wrenches, screwdrivers, grips, sledge hammer, hammer, snips, post hole diggers, saws, etc.
  • Power Tools: Wrenches, grinder, sander, drill, saws, etc.
  • User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders.
  • Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand-powered augers, etc.
  • Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc.

MINIMUM QUALIFICATIONS:

High school education or trade school required. HVAC training, CAMT certificate, and EPA certificate for Freon is a minimum requirement. Five or more years of practical work experience. Must be literate. Must have a reliable vehicle to transport tools and equipment to job sites. Must have proof of liability insurance for vehicle. Must be bondable with a valid driver’s license in state of residence.

 

A combination of education, training, and experience may be substituted when competency in the role is demonstrated. Successful performance on pre-employment tests is required.

 

Reasonable accommodations may be made to those who are able to perform the essential duties of the job. The incumbent must be able to pass any required pre-employment testing.

 

SPECIALIZED SKILLS AND KNOWLEDGE:

  • Advance knowledge of HVAC
  • General apartment maintenance experience
  • Knowledge of appliance repair
  • Light carpentry
  • Plumbing and electrical knowledge
  • Knowledge of safety procedures, safety conscious
  • Steady and dependable
  • Ability to work with pressure of deadlines
  • Ability to be flexible and change work schedule to accommodate after hours and weekend emergencies
  • Must have a current journeyman, or above, license in Heating and Air Conditioning
  • Significant experience in plumbing, appliance repair, carpentry, and general maintenance repairs.

HPI reserves the right to change this job description as needed.

 

MORE ABOUT HPI:

We are a Kentucky based non-profit organization whose mission is to create, sustain and promote access to affordable housing. We actively engage in property management, real estate development, single family home sales, homebuyer education and financial counseling.

 

We strive to strengthen neighborhoods and improve lives through education, preservation and providing access to affordable housing of choice. We help our clients build financial stability while creating quality housing opportunities for everyone, with a goal of building healthy and balanced neighborhoods.

 

While headquartered locally, we are a growing organization with ties to national associations of like-minded non-profit organizations sharing a common purpose. Together, we work to promote affordable housing nationally and are viewed as thought leaders in the real estate industry.

 

Apply Now