Empower the community; empower yourself

 

The Housing Partnership Inc. is a Kentucky-based nonprofit corporation. Our mission is to create, sustain and promote access to affordable housing opportunities of choice. We are looking for people who are passionate and proud of the work they do. At HPI, you can build a career with the knowledge that you are making a difference in the Louisville community and beyond.

What we do:

We are a non-profit real estate development organization that creates affordable housing opportunities
to encourage family stability and support and empower our community.

 

  • Property and asset management
  • Real estate development
  • Single family home sales
  • Homebuyer education
  • Financial counseling
  • Partner with other nonprofit agencies

 


 

What makes us different:

We know our team is our greatest asset!
We strive for an environment of continuous improvement and professional growth for our employees.

 

  • Paid time-off holidays, including Oaks Day and Good Friday.
  • Salary continuation with up to 80% of salary for emergency leaves.
  • The opportunities for advancement are unlimited at HPI.
  • We created 82 new homeowners in the year 2017.
  • HPI is proud to be an Equal Opportunity Employer.
  • As a non-profit, we put what we make right back into the local community.
  • HPI currently owns and manages 1,300 units of affordable rental housing.
  • A one stop shop for families looking for affordable housing in our community.
  • HPI provides services to families in need of financial planning, home ownership readiness courses, or resident services.
  • We encourage unconventional solutions, we want you to be yourself and bring your ideas to the table. Your ideas and observations matter.

We Are Hiring

 

The Housing Partnership is a non-profit real estate development organization dedicated to creating, sustaining and promoting access to affordable housing of choice. We have a strong focus on building stable communities by providing financial education for a future community of homeowners.

 

POSITION SUMMARY:

Non-supervisory position with authority, responsibility, and accountability to plan, implement and monitor operations, profitability, quality service, marketing and resident relations of the property, while protecting the company investment. Works with administrative division staff, other site managers, other management company employees, outside vendors and service providers.

 

RESPONSIBILITIES:

1) Daily activities include:
a. Prioritize service requests, make-ready units and construction projects.
b. Manage the inventory system in conjunction with maintenance in order to keep units ready for move in condition.

2) Responsibility of fiscal budgetary compliance to approved operation budgets.

a. Complete budget preparation, and annual property inspection for same.
b. Maintain a budget control log and reviews financial statements monthly.
c. Achieve budget goals regarding occupancy, expenses, etc.
d. Review monthly income and expense reports and report on any variance from
budget.
e. Negotiate for supplies and services with vendors and contractors to achieve best possible prices.
f. Obtain purchase orders per policy and advises supervisor of any expense overages.
g. Ensure all invoices are processed/posted on a daily basis per company standards.
h. Maintain cash receipt journal, daily and monthly reports.

 

3) Compliance with management company personnel and operations policy and procedures and
compliance to company standards.

a. Stay abreast of current policies and guidelines, maintain policy manual as changes
are effected, review and monitor policies with employees to ensure compliance.
b. Inspect property daily to ensure quality presentation of the community.
c. Maintain resident relations, deal with complaints and problems relating to service
and lease provisions.
d. Ensure timely submission of all reports per standard.
e. Process and select new residents in accordance with the management company’s Statement of Rental Policy.
f. Maintain records and resident files in an orderly and up-to-date manner to comply with all HUD and/or LIHTC rules and regulations.
g. Collect rent, maintain account records, and make bank deposits.
h. Prepare legal action for eviction when necessary.
i. May be requested to review files from other properties as directed by supervisor.
j. Oversee HUD REAC and/or LIHTC service agencies inspections including preparation for, and corrections to deficiencies noted on report.

 

4) Provide effective marketing and communications, including advising management of
pertinent issues as related to the community, market, or other respective issues.

a. Prepare advertising and marketing plan for the development.
b. Show and lease apartments, handle telephone inquiries.
c. Conduct periodic market surveys.
d. Collaborate with supervisor to assess changes in rental market through
analysis of customer traffic and rental records.

 

5) Plan, promote and implement effective Resident Retention program.

a. Communicate with residents through monthly newsletters, monthly community
activities, regular resident recognition, follow-up on service requests (10% per week) and continual promotion of resident services.
b. Organize and direct the Lease Renewal program by contacting resident at least 30 days in advance to schedule appointment for home visit, review of “gift” options and signature on renewal lease.
c. Perform effective quarterly apartment inspections of each unit, including Home Visits with each renewal lease.

 

WORKING CONDITIONS:

Typically works a standard work week but may be called to work during emergencies.

 

Effort:

Extensive mobility. Must be able to perform the physical functions of the position, which includes walking the property, climbing up to four flights of stairs to complete physical inspections, deliver resident communications, and show apartments. Be able to effectively communicate with residents, staff, supervisors, vendors, etc. Must be able to lift a minimum of 60 lbs. to facilitate vacuuming, moving office furniture and lifting of supplies (may be accommodated for lifting).

 

MINIMUM QUALIFICATIONS:

High School Diploma/GED with two years demonstrated success as an assistant or property manager in previous work or customer service and sales.  Must have experience in LITHC. Must have a reliable vehicle to perform various management tasks and errands, including daily bank deposits. Must have proof of insurance and valid driver’s license in state of residence.  Must be bondable.

 

A combination of education, training, and experience may be substituted when competency in the role is demonstrated.  Successful performance on pre-employment tests is required.

 

Reasonable accommodations may be made to those who are able to perform the essential duties of the job.  The incumbent must be able to pass any required drug test and new hire physical examination.

 

SPECIALIZED SKILLS AND KNOWLEDGE:

    • • Experience in managing/leasing multi-family properties,

 

    • • Ability to supervise staff,

 

    • • Bookkeeping experience,

 

    • • Ability to communicate effectively, safety conscious,

 

    • • Ability to assert yourself, preference for detail work,

 

    • • Ability to work well under pressure, self-motivation and self-direction,

 

    • • Ability to work with/without direct supervision

 

    • • Ability to become a team leader.

 

HPI reserves the right to change this job description as needed.

 

MORE ABOUT HPI:

We are a Kentucky based non-profit organization whose mission is to create, sustain and promote access to affordable housing. We actively engage in property management, real estate development, single family home sales, homebuyer education and financial counseling.

 

We strive to strengthen neighborhoods and improve lives through education, preservation and providing access to affordable housing of choice. We help our clients build financial stability while creating quality housing opportunities for everyone, with a goal of building healthy and balanced neighborhoods.

 

While headquartered locally, we are a growing organization with ties to national associations of like-minded non-profit organizations sharing a common purpose. Together, we work to promote affordable housing nationally and are viewed as thought leaders in the real estate industry.

 

Apply Now

The Housing Partnership is a non-profit real estate development organization dedicated to creating, sustaining and promoting access to affordable housing of choice. We have a strong focus on building stable communities by providing financial education for a future community of homeowners.

 

POSITION SUMMARY:

The Maintenance II is responsible for performing HVAC work and maintaining the proper condition and appearance of the site. Organize, coordinate and manage the overall maintenance programs including exterior property appearance, timely work order service, quality make-ready program, and cost-effective inventory control of the property. The Maintenance II will be required to be on the on call schedule.

 

RESPONSIBILITIES:

      1. Diagnose and perform HVAC and routine maintenance/repair in a timely and professional manner.
      2. Assure all service requests are completed on a daily basis.
      3. Accurately document work performed on service request, including parts, and return to supervisor by end of day.
      4. Complete renewal service requests in the same timely fashion.
      5. Follow-up on completed service requests to ensure satisfaction.
      6. Follow-up on incomplete service requests.
      7. Promote good public relations with residents, co-workers, and company staff through great “people” attitude and resident trust.
      8. Always display a friendly and courteous attitude towards residents and other employees.
      9. Inspect vacated apartments and complete make-ready checklist.
      10. Inform supervisor of needed services and repairs.
      11. Routinely perform duties to restore apartments to “make-ready” status.
      12. Re-inspect vacant apartments after completed make-ready to determine quality of work performed.
      13. Ensure adequate number of make ready units are available and that the products are up to company standards.
      14. Coordinate status of make-readies with supervisor.
      15. Complete special projects as assigned and prioritized by the supervisor.
      16. Inspect exterior of the property. Perform building and common area upkeep on a daily basis in accordance with company standards.
      17. Assist in keeping grounds neat and free of litter.
      18. Assist with the tenant improvements as required.
      19. Complete or oversee the completion of preventative maintenance.
      20. Maintain accurate records and provide resident training as required.
      21. Order parts and supplies and maintain inventory, utilizing inventory system.
      22. Maintain shop appearance to standards to facilitate quick assessment of supply inventory.
      23. Maintain proper equipment, and equipment inventory to ensure warranty compliance.
      24. Coordinate delivery and work schedules with vendors, contractors and Property Manager.
      25. Perform effective emergency maintenance (after hours) as required or on call schedule.
      26. Coordinate maintenance objectives with the Property Manager daily.
      27. Perform, and report on, all work according to the safety standards of the company, OSHA and health codes. Perform work area clean-up on a weekly basis.

BENEFITS:

          • Competitive salaries
          • Health insurance
          • Paid vacation days
          • Paid holidays
          • Opportunities for advancement
          • Volunteer opportunities

EFFORT:

Extensive mobility is required including walking, climbing, reaching, stretching, bending, crouching, crawling. Ability to lift 100 lbs. is necessary for installation and removal of appliances. Ability to operate power hand tools is necessary in order to make repairs. Ability to drive to and from job sites is required. Ability to tolerant all extremes of hot and cold weather, snow, ice and humidity is required.

 

MACHINES, TOOLS, EQUIPMENT:

Must provide own basic tools, or be willing to obtain the required hand tools (see “Minimum Required Hand Tools” list). Must be knowledgeable and skilled in the safe use and maintenance of the following:

      • Hand tools: Various wrenches, screwdrivers, grips, sledgehammer, hammer, snips, post hole diggers, saws, etc.
      • Power Tools: Wrenches, grinder, sander, drill, saws, etc.
      • User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders extension ladders up to 40 Feet.
      • Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand-powered augers, etc.
      • Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc.

MINIMUM QUALIFICATIONS:

High school education or trade school required. EPA certified for Freon is a must. Four or more years of practical work experience. Must be able to read and write. A reliable vehicle to transport tools and equipment to job sites is a must. Proof of liability insurance for vehicle is a must. A valid driver’s license in state of residence and be bondable are a must. A combination of education, training, and experience may be substituted when competency in the role is demonstrated. Successful performance on pre-employment tests is required.

Reasonable accommodations may be made to those who are able to perform the essential duties of the job. The incumbent must be able to pass any pre-employment testing.

 

SPECIALIZED SKILLS AND KNOWLEDGE:

      • Intermediate knowledge of HVAC
      • General apartment maintenance experience
      • Knowledge of appliance repair
      • Light carpentry
      • Intermediate plumbing and electrical knowledge
      • Knowledge of safety procedures, safety conscious
      • Steady and dependable
      • Ability to work with pressure of deadlines
      • Ability to flex work schedule to accommodate after hour and weekend emergencies

HPI reserves the right to change this job description as needed.

 

MORE ABOUT HPI:

We are a Kentucky based non-profit organization whose mission is to create, sustain and promote access to affordable housing. We actively engage in property management, real estate development, single family home sales, homebuyer education and financial counseling.

 

We strive to strengthen neighborhoods and improve lives through education, preservation and providing access to affordable housing of choice. We help our clients build financial stability while creating quality housing opportunities for everyone, with a goal of building healthy and balanced neighborhoods.

 

While headquartered locally, we are a growing organization with ties to national associations of like-minded non-profit organizations sharing a common purpose. Together, we work to promote affordable housing nationally and are viewed as thought leaders in the real estate industry.

 

Apply Now